Privacy Policy

SongPilot ("we", "our", or "us") provides creative tooling for artists and their teams. This Privacy Policy explains how we collect, use, and safeguard information when you use the SongPilot platform, including our web application and supporting services. By accessing SongPilot, you agree to the practices described below.

Information We Collect

• Account information: name, email address, and workspace affiliation that you or your organization provide when creating an account.
• Content and media: assets, project data, and any metadata you upload or create within the platform.
• Integrations and credentials: tokens or account identifiers from third-party providers (for example, Instagram or YouTube) that you authorize SongPilot to access.
• Usage data: product interactions, device information, and event logs generated while using the application.
• Cookies and tracking: a cookie that remembers the link or ad that first brought you to songpilot.ai, saved with your account when you sign up; the Meta Pixel, which measures our ads; and analytics. Each is described, with how to turn it off, on Your Privacy Choices.

How We Use Information

• Deliver, maintain, and improve SongPilot features.
• We use measurements of mixes made on SongPilot (levels, tone and the changes made between versions) to improve our mixing engine. We never use or share your audio for this, and nothing we keep for it identifies you or your songs.
• Authenticate users and secure workspaces, including enforcing access policies and detecting abuse.
• Provide integrations you enable, such as scheduling posts to social media platforms or syncing media libraries.
• Communicate important updates, service announcements, and security notices.
• Comply with legal obligations and enforce our Terms of Use.

How We Share Information

We do not sell personal information for money. We share data with trusted processors who help us operate SongPilot (for example, hosting providers, analytics vendors, or integration partners) only as required to provide the services you enable. Our advertising partner, Meta, receives information through the Meta Pixel, which some US state laws treat as selling or sharing personal information. Your browser's Global Privacy Control signal opts you out; see Your Privacy Choices. Whenever possible, data is minimized or pseudonymized before it leaves our infrastructure.

Data Retention

Workspace data is retained while an account remains active. You can request deletion of your account or of specific assets at any time by contacting support, after which we will remove or anonymize the associated data in accordance with applicable law and contractual obligations.

Your Choices

• Access or update account information via the workspace settings dashboard, and request deletion by contacting support.
• Disconnect third-party integrations at any time inside SongPilot or with the provider directly.
• Opt out of non-essential communications by using unsubscribe links or adjusting notification preferences.
• Turn off advertising and attribution tracking with Global Privacy Control, or manage cookies on Your Privacy Choices.

Security

We implement organizational and technical safeguards to protect data against unauthorized access, alteration, disclosure, or destruction. These controls include access management, encryption, monitoring, and routine security reviews.

Children

SongPilot is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you become aware that a child has provided personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. If changes are material, we will provide notice through SongPilot or by email prior to the update taking effect.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at [email protected] .